Reviews For Sport Clips Haircuts of Harden Ranch Plaza

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1 rating

I went to your location a little over a week ago and had my haircut by James. The overall experience wasn't bad, he got the cut wrong but I felt like he tried his best so I decided to tip him anyways. This is where I loose my patience, I only had 20 dollars in cash so in order to tip him I would need to use my credit card. I asked if he could split the transaction 10 in cash and 10 on my card so I can give him 5 dollars. He agreed and rang me up. I noticed the card reader read 20 dollars. We continued the transaction and he gave me $5 cash back. So, afterwards I asked for a receipt and he stated he did not know how to print a receipt after the transaction and printed out a visit history that just said $20. I had my suspicions that he charged $20 on my card but I couldn't find out until it posted on my bank account earlier this week after memorial day. Come to find he charged me $20 for the haircut on my credit card and kept $15 cash. I would never tip someone $15 for not following directions. So I called the store and spoke to the manager on duty and she was reluctant to help me. She told me they would "rework" the haircut and that's all. After about 10 minutes of her repeating herself she said I could have a free cut whenever I want. Maybe she doesn't understand, I won't ever come back to this entire establishment. I no longer want quick easy haircuts. I'm taking my business to a local barber from now on and getting a high quality cut for a little more money. I don't think it's right for your managers to refuse to help their customers if only she gave me her name.

5 rating

This was my second time at the Harden location and Ruby did a fantastic job overall! Pleasant and efficient, she knew what she was doing even when I reacted to news on the TV - she never flinched. Great JOB Ruby! AND Thanks again! My haircut feels good, looks great!

5 rating

I got a side shave cut done plus overall hair cut. Definitely not an everyday cut. I could not be happier. Best haircut I have ever had. I will go again.

Rated 2.7 out of 5.0 based on 7 Client reviews

1
Ishtar | May 31, 2019 Google

"I went to your location a little over a week ago and had my haircut by James. The overall experience"

5
John D. | February 11, 2019 Overall Experience

"This was my second time at the Harden location and Ruby did a fantastic job overall! Pleasant and ef"

5
Kitty S. | August 12, 2018 Haircut

"I got a side shave cut done plus overall hair cut. Definitely not an everyday cut. I could not be "

5
Nicole C. | March 7, 2018 Overall Experience

"Amazing service done by Sergio, stylist was professional and knowledgeable and made me feel right at"

1
M F. | January 2, 2018 Overall Experience

"I’m a regular here at this location, as is my entire family. I refer people here all the time. But"

1
Melissa G. | November 30, 2017 Haircut

"Hello im writing this REVIEW ON A HAIRCUT THAT I GOT. AND FOR MY EXPERIENCE THE STYLIST I GOT WAS HO"

1
William K. | August 25, 2017 Haircut

"Was waiting there for two hours. No haircut. Got up and walked out."